8app Terms and Conditions

1. General Provisions and Introduction

8app is an online betting and casino entertainment platform in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between 8app and any user of the platform ("Member" or "you").

These Terms apply equally to browsing the website, registering an account, making financial transactions, gaming activities, claiming bonuses and using any service offered by 8app. By accessing or using the platform, you expressly acknowledge that you have read, understood and agreed to these Terms.

8app reserves the right to change these Terms at any time. Continued use of the platform after any change will be taken to mean that you have accepted the updated Terms.

2. Eligibility and Account Registration

2.1 Age Requirement

To open an account on 8app and participate in any betting or casino game, you must be at least 21 (twenty-one) years old. This platform is for persons aged 21 and above only. Registration by minors is strictly prohibited and any such account will be closed immediately.

2.2 One Account Policy

Each person may open only one account. If a single person holds multiple accounts, all accounts may be closed and any funds held in them may be forfeited.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. If false or incorrect information is provided, the account will be permanently closed. 8app may request documents for identity verification (KYC) at any time.

• Provide your real name, date of birth and contact details.
• Be prepared to submit your national ID card or passport for verification.
• The payment method you use (bKash, Nagad, Rocket) must be registered in your name.

3. Account Security and Personal Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. This information must not be shared with any third party.

All transactions carried out using your login details will be considered as performed by you. If you suspect unauthorised access to your account, notify 8app support immediately.

• You must not allow anyone else to use your account.
• Avoid logging in on public or shared devices.
• Change your password regularly.
• Be cautious about clicking phishing or fraudulent links.

4. Financial Transactions: Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on 8app is ৳200 (two hundred taka). Accepted deposit methods are: bKash, Nagad, Rocket and bank transfer. Provide accurate details when making a deposit; incorrect information may cause the transaction to be delayed or cancelled.

4.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Approved withdrawals are generally processed within 1 hour. Withdrawal funds will be sent only to the payment method registered on your account.

• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawal of winnings may be restricted until the wagering requirements for a bonus have been met.
• Withdrawals may be temporarily held in cases of suspicious activity.
• Withdrawals can only be made using the same method as the deposit.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not available.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% matching bonus on their first deposit, up to a maximum of ৳8,000. Registration must be completed and identity verified to receive the bonus.

5.2 Wagering Requirements

A 20x (twenty times) wagering requirement applies to the welcome bonus. This means you must wager an amount equal to 20 times the bonus before you can withdraw it.

• The time limit for completing wagering requirements is counted from the date the bonus is activated.
• Not all games may contribute equally to wagering requirements.
• Different rules may apply if multiple bonuses are active at the same time.
• 8app reserves the right to cancel a bonus if abuse is suspected.

5.3 VIP Program

The 8app VIP program has three levels: Bronze, Silver and Gold. You can advance to higher levels through regular play. Each level has a weekly cashback benefit: up to 0.4% for Bronze, up to 0.8% for Silver and up to 1.2% weekly cashback for Gold.

6. Betting Rules

8app offers sports betting, casino games, live casino, slots, fishing games and a variety of other entertainment services. The following rules apply to all betting activities:

• All bets must be placed through an active and verified account.
• No bet will be accepted if there is no balance.
• 8app reserves the right to void any winnings that result from a technical error.
• If an event is cancelled or suspended in sports betting, the bet will be refunded.
• If any dispute arises over a game result, 8app's decision is final.
• 8app is not responsible for losses caused by internet disconnection.

6.1 Fair Play Policy

8app places the highest importance on fair play. Exploiting software bugs for an advantage, using automated bots or attempting to manipulate the system in any way may result in account forfeiture and legal action.

7. Prohibited Activities

The following activities are strictly prohibited on the 8app platform. Violation of these prohibitions will result in account closure, balance forfeiture and appropriate legal action:

• Operating an account on behalf of another person or an organisation.
• Using the platform for money laundering or unlawful financial activity.
• Opening multiple accounts to abuse bonuses.
• Placing bets using automated software, bots or artificial intelligence.
• Attempting to hack the system or gain unauthorised access.
• Match fixing or betting based on known outcomes.
• Exploiting technical errors or bugs for an advantage.
• Using the platform's name, logo or brand without authorisation.

8. Responsible Gaming

8app believes in responsible entertainment. Gambling is a form of entertainment, but it can be addictive. We advise all members to follow the points below:

• Set a daily or weekly betting limit.
• Avoid placing more bets to try to recover money you have lost.
• Do not treat betting as a source of income.
• Fulfil your responsibilities to your family, friends and work first.
• If you notice signs of betting addiction, seek help immediately.

You may request a temporary or permanent closure of your account at any time. For more details, please visit our Responsible Gaming page.

9. Privacy and Data Protection

8app uses SSL encryption and modern cybersecurity measures to protect your personal information. Your data is not sold to any third party.

Please read our Privacy Policy for full details on how the information we collect is used, stored and protected.

• Information may be provided in response to a lawful request from a regulatory authority.
• Documents submitted for identity verification are stored securely.
• Information may be retained for legal purposes even after an account is closed.

10. Account Closure and Suspension

10.1 8app's Rights

8app may suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of the terms and conditions.
• On suspicion of fraudulent activity.
• If identity verification is not completed.
• If evidence is found that the account holder is a minor.
• In the case of an account that has been inactive for a long period.

10.2 Member's Rights

You may request closure of your account at any time via 24/7 live chat or by emailing [email protected]. Before closing your account, make sure that all eligible balance has been withdrawn.

11. Limitation of Liability

To the maximum extent permitted by applicable law, 8app accepts no liability for the following:

• Financial losses arising from your betting or gaming activities.
• Losses caused by internet disconnection.
• Issues arising from third-party services (payment gateways).
• Unexpected technical errors or server downtime.
• Losses due to unauthorised access to your account — where this occurs as a result of your own negligence.

8app always strives to maintain reasonable technical security and is committed to operating a safe and reliable platform.

12. Changes to Terms and Conditions

8app reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect immediately upon publication on the website.

For important changes, we will try to notify members by email or through a notice on the platform. However, continued use of the platform after any changes will be considered acceptance of the updated terms.

The most recently updated terms will always be available on this page. It is recommended to check this page regularly.

13. Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms, please contact our support team:

• 24/7 Live Chat (in Bengali) — start directly after logging in to the platform.
• Email: [email protected]

We take every complaint seriously and aim to resolve it quickly. 8app reserves the right to make the final decision in all disputes.